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Join the Team
🚨 We’re hiring!
The Tiffany Brand & Agency is looking for creative, driven, and aligned team members to help us build powerful brands, support ambitious women, and grow this empire with intention. 💼✨
Providing high-touch, human-centered client care
Our Services
Communication Support
Daily or weekly support managing emails, DMs, and chat messages to ensure your clients receive timely, thoughtful, and on-brand responses.
Retention Strategy
Scheduled follow-up calls, post-service check-ins, and testimonial outreach to deepen loyalty, increase satisfaction, and keep clients coming back.
Membership Concierge
Communication support for your membership or subscription program, including scheduling, renewals, feedback collection, and client engagement.
Your Virtual Customer Relationship Specialist.
I help entrepreneurs with service-based brands create unforgettable client experiences—by replacing generic autoresponders with real, high-touch communication that feels warm, human, and worthy of your brand. Here's what my clients are saying:
WHAT CLIENTS SAY
“Tiffany isn’t just customer support—she’s an advocate. For me and my clients. Her follow-up calls are thoughtful, her communication is always on point, and the insight she provides is better than any automated system I’ve ever used. My clients feel heard, and I feel supported in a way that makes me show up better as a business owner.”
– Jordan S., Wellness Coach & Course Creator
WHAT CLIENTS SAY
“Since bringing Tiffany on, my customer retention has skyrocketed. She doesn’t just answer questions—she checks in with my clients, catches issues before they become complaints, and provides feedback that actually helps me improve. We’ve seen a 35% boost in satisfaction and fewer support tickets across the board. She’s honestly the missing piece I didn’t know I needed.”
– Danielle B., Membership Program Owner
What My Clients Are Saying
“What the agency does is more than ‘customer service.’ They add this luxury touch to every client interaction that reflects the very heart of my brand. They build real relationships, keep things organized, and make sure every client feels valued and cared for. My brand looks more premium because of how The Tiffany Brand & Agency shows up. Period.”
– Erica M., Service-Based Brand Founder